December 8, 2008
6:40 am
On Shopping at the Ukrop’s in Roanoke
I had been meaning to write a post about my increasing appearances at the Ukrop’s in Roanoke, which opened several months ago along Franklin Road. I have found myself frequenting the grocery store much more regularly over the past couple months and have been quite pleased with the prices, quality, and atmosphere of the store.
Then, I noticed a recent article in The Roanoke Times which suggested that sales at the store are currently not sufficient for it to continue to operate long-term.
Say it isn’t so Roanoke!
Well, over the past few months I have done I would say at least 80% of my grocery shopping at Ukrop’s. Shopping that used to occur almost exclusively at Food Lion and very occasionally at Kroger’s. As of yet I haven’t got into the Fresh Market scene, and I never, ever grocery shop at Walmart.
Since moving into my house in the City back in 2005, and until recently, I had done 99% of my grocery shopping at Food Lion. I usually stop at the one at Oak Grove Plaza, or the one near the Salem Valley 8. I much prefer 2-3 grocery trips a week filling up one of those hand-baskets each time, instead of one big trip a week and pushing around a cart.
For the most part, everything was fine in shopping at Food Lion. If they didn’t carry particular items (such as the only flavor of food my cat will eat) I would reluctantly make a stop at Kroger’s.
But, there came a time a few months ago when I took my grandmother out to help with her grocery shopping, and she wanted to go to Ukrop’s.
Quite frankly, I considered Ukrop’s to be a “store for the rich” because it was new and had an extensive dining area with prepared foods. Now, I make OK money I guess, but I live in a modest 2 bedroom home and drive a paid for 6-year-old car. I’m hardly rich. So for the longest time I had just stayed with my routine in shopping at Food Lion, which I considered to be a more thrifty grocery store.
But, as I was to find out, for many of the items I regularly purchase the prices at Ukrop’s are very competitive with Food Lion and Kroger’s. In some cases, the prices at Ukrop’s are even noticeably cheaper. As for the items that are more costly at Ukrop’s (such as meats and produce) I think the higher quality very easily offsets the increase.
Secondary to the quality and pricing, and much more superficial, but I just like the layout of the store. Instead of the standard long aisles, there are these half-aisles with a walkway down the middle.
Produce and meat that is on display doesn’t look sloppy at Ukrop’s, but all looks very clean and appetizing.
And I absolutely love the self-checkout, it saves me considerable time. I realize the idea of self-checkout basically does away with several job positions, but it really is much easier for an introvert like me.
I work in the downtown area so the store is quite convenient to hit on the way home to my house in Virginia Heights.
If there is even any traded, I don’t own stock in Ukrop’s, so I have really nothing to gain by writing in favor of the store. Just the hope that this nice addition to the Roanoke area makes it, and continues to be in business for a good while.
Have any of you ever shopped there? How was your experience?
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I like Ukrop’s, especially their customer service. Recently I even posted about how they went above and beyond in ordering my Breakstone butter. I was very impressed. I’d hate to see them leave, but I think one of the major obstacles they face is that they’re not open on Sundays. Like it or not many folks shop on that day. If they want a bigger piece of the action they need to offer a larger slice of the pie, or they’re gonna lose out to one of the other supermarkets that do remain open.
Comment by Roanoke RnR — December 8, 2008 @ 5:56 pm
RnR, I have also heard the Sunday complaint from other people and I will grant you it is unusual for a grocery store to not be open 7 days a week nowadays. But, I have to say that I in particular avoid shopping on Sunday for the very reason that many folks like to shop on that day.
Anyone able to tackle Kroger’s on a Sunday afternoon is a braver person than I. lol
Comment by Steve — December 9, 2008 @ 8:27 am
Steve, the secret is you cut your coupons early and shop while everyone else is in church. The store’s usually empty before noon.
Comment by Roanoke RnR — December 10, 2008 @ 8:21 am
I was searching Roanoke Blogs and came across your post. I have to comment because I just went to that store for the first time last week! I was instantly in love. We are all about cutting costs and saving money-esp grocery shopping. We just moved here from NC and our main spot was walmart, but the one here is a scary place. We weren’t comfortable going there at night, etc. I decided to pop in to Ukrops and I thought I’d gone to grocery heaven. The service was amazing, of course. A lot of the prices were about in line with what I pay at wal mart. What wasn’t, I got at food lion. I loved the place and will check their sales each week so I have a great excuse to go there.
Comment by mandy — January 20, 2009 @ 4:40 pm
Mandy, thanks for the comment and welcome to Roanoke! I agree with you and now in fact do about 99% of my shopping at Ukrop’s with the other 1% or so at Food Lion. It’s a very nice store.
Comment by Steve — January 21, 2009 @ 8:59 am
Hi everyone, Steve I wanted to thank you for posting this blog on your website I just came across it today. I am a 5 year associate with Ukrop’s. I moved here 2 years ago (almost) just before the store opened. I am really happy to call Roanoke home and I pray I will be able to stay here no matter what the outcome is. I encourage others to shop us and keep us in town. Roanoke needs us.. we need Roanoke!
Comment by J.T. — February 7, 2009 @ 12:15 am